How pharmacies, groceries, and other businesses register, get approved, book deliveries, and run an online shop.
- Website: https://bringya.ca
- This guide: https://bringya.ca/guides/corporate
- Register: https://bringya.ca/corporate/register
- Sign in: https://bringya.ca/login
- Support: support@bringya.ca
Corporate accounts are created on the website. After approval you book from the web portal. Do not use the personal Create an account page if you need a business account.
Personal senders should use the customer guide.
1. What a corporate account includes
- Business profile (pharmacy, grocery / retail, or other)
- Primary contact login (phone + email)
- The price shown for your account when you book
- Optional staff logins for the people who book for the business
- Prepaid company wallet — corporate deliveries are paid from the wallet balance
- My store — an online shop on BringYa Shops, with products, packing, and payouts to your bank
- Email confirmation when the account is approved
You cannot book until all of these are done:
- Business phone verified by SMS
- Business email verified
- BringYa approves the application
2. Register the business
- Open https://bringya.ca/corporate/register.
- Fill in:
| Field | Notes |
|---|---|
| Business name | Legal or trading name |
| Business type | Pharmacy, Grocery / retail, or Other |
| Primary contact name | Person who will manage the account |
| Business address | Search and select from Google suggestions |
| Business phone | Must receive SMS |
| Business email | Login email for the account |
| Password / confirm | At least 8 characters |
| Notes (optional) | Volume, area, special needs |
- Accept the Terms of Service and Privacy Policy.
- Tap Submit application.
3. Verify your phone (SMS)
BringYa immediately sends a 6-digit SMS code to the business phone.
- Enter the code on the Verify your phone screen.
- You can resend if the code expires, or choose Call me with the code if SMS is not arriving.
- Wrong number? Go back, correct the phone, and submit again.
Phone verification comes first. Approval does not replace it.
4. Sign in to the portal
After the phone code is accepted, BringYa signs you in and opens the portal. Email verification is not required.
5. Wait for approval
The application status is Pending review.
- Our team reviews the business and sets up the account.
- You receive an email when the account is approved and ready to book.
- While pending, the portal shows the application status page. Booking opens after approval.
If the application is rejected, you will see that on sign-in. Contact support@bringya.ca, or apply again if your details have changed.
If the account is later suspended, you cannot book until BringYa reactivates it.
6. Sign in after approval
- Open https://bringya.ca/login.
- Use the business phone and password.
- You land in the portal: https://bringya.ca/account.
Forgot password? Use https://bringya.ca/forgot-password. We send an SMS code, then you set a new password.
Staff members added by BringYa sign in with their own phone and password.
7. Company wallet
Corporate deliveries are charged to the company wallet, so keep it funded before your busy period.
- Open Company wallet in the portal.
- Check the current balance and the ledger of top-ups and delivery charges.
- Top up with a card. You can save a card on the wallet for faster top-ups — this is separate from the personal saved cards under Payments.
- A minimum top-up amount applies, and it is shown on the page.
- Watch the low-balance warning. If the balance will not cover a delivery, booking is blocked until you add funds.
BringYa can also credit the wallet manually if that is part of your arrangement — ask your BringYa contact.
The wallet is charged when you post the delivery. If a delivery is cancelled before a rider collects it, the amount goes back to the wallet.
8. Book a corporate delivery
- Sign in and go to Book.
- Complete the same steps as any delivery:
Pickup → Drop-off → Receiver → Package → Schedule (now or later) → Price
- Review the price shown for this trip.
- Pay from the company wallet.
- Confirm and post.
What still applies:
- Pickup and drop-off must be in an active service area
- Have the parcel ready at pickup. Extra waiting at the door can change the final amount
- Scheduled pickups need a little notice; the booking screen shows the times we accept
- Promo codes and personal account credits are not applied to wallet-paid corporate deliveries
If a quote cannot be completed, check the addresses and wallet balance, or contact BringYa.
9. After you book
Use Overview and Deliveries to:
- Watch Finding a rider, then the assigned rider and live status on the map
- Copy the tracking link for the receiver (
https://bringya.ca/t/...) — we also SMS it to them - Share the delivery PIN with the person receiving the parcel
- Message the rider once they are assigned
- Report a problem on the delivery if something goes wrong
The receiver does not need a BringYa account to follow the delivery.
10. Staff logins
The person who registered is the business owner.
In the portal, open Staff. In the app, open Account → Staff. Add a name, Canada phone, email, and password. You can edit those details, set a new password, or remove a login.
Staff can book deliveries and run the store. They cannot add a company card or connect the payout bank. Each person signs in with their own phone number.
BringYa support can still add a login if you email support@bringya.ca. There is no public sign-up page for staff.
11. Your online shop
After the account is approved, My store is in the portal menu. The same screens are in the app under Account → My store.
Customers find you on BringYa Shops (website or app), add items, pay by card, and a rider picks up from your shop. You pack the order. Your product sales are paid to the bank you connect — that is separate from the company wallet, which is only for deliveries you book yourself.
One business can have several shops. Each shop has its own name, address, hours, and menu. This bank pays every location. Orders from every shop appear on the same Orders page, with the shop name on each order.
You are ready for customers when:
- The payout bank is connected
- The shop has a name, hours, and at least one product customers can see
- You tap Show store so the shop is on BringYa Shops
12. Set up My store
Open My store. The tabs are Settings, Products, and Earnings.
Payout bank is at the top of Settings and on Earnings.
- Tap Connect bank account. Stripe opens so you can enter the business bank details.
- If you leave halfway, come back and tap Continue bank setup.
- When it is done, the card says Ready for payouts. You can tap Update bank details later.
You cannot add new products, import a spreadsheet, or tap Show store until this bank is connected. You can still edit products that are already on the menu.
On Settings, also set:
| Field | What to enter |
|---|---|
| Store name and short description | What customers see on BringYa Shops |
| Logo and banner | Crop the photo before it uploads. The page shows the recommended size. |
| Hours | One row per day. Apply to all days copies one day's hours. |
| Prep time | How long you need to pack before a rider should arrive |
| Accepting orders | Turn this off when you cannot pack new shop orders |
| Halal | Turn this on to show a Halal badge on BringYa Shops |
| Location | When you have more than one shop, pick the shop at the top of Settings, Products, and Earnings. Add location (portal and app) creates another shop and copies this bank. |
Pickup location is the address riders use. A new location needs its own address when you add it.
Visibility
- Show store puts the shop on BringYa Shops. The payout bank must already be connected.
- Hide store takes it off the directory. You can also hide every product until you show the store again.
- Tap Save settings after you change the name, hours, or prep time.
13. Products
Open My store → Products.
Add one product
- Tap Add product.
- Enter the name, your price, an optional unit (for example kg), a menu section (for example Pain relief), and a description.
- Add a photo from your device, or paste an https image link.
- Save. A Pending review chip means BringYa still needs to approve it before customers see it.
Add many products
- Tap Download example CSV.
- Fill in one row per product. Image link and unit columns are optional.
- Import the file. The payout bank must be connected first.
Later
- Edit opens the same form.
- Hide asks you to confirm. Customers no longer see that item. You can show it again later.
14. Shop orders
Shop orders are under Orders in the portal menu (in the app, under Account). A badge shows how many are waiting.
Each order lists the shop, the items, any Order notes, and Your payout for that order.
- Tap Start packing when you begin.
- Tap Ready for pickup when the bag is packed. BringYa then looks for a rider.
- The card shows the rider when one is assigned, then picked up and delivered.
The customer already paid by card. Do not collect cash for a shop order.
15. Shop earnings
Open My store → Earnings.
- Pending is your share of delivered shop orders that has not been paid out yet.
- Paid and lifetime totals are on the same page.
- Payouts go to the bank you connected. That bank pays every location. Earnings stay listed for the shop you have selected. If the bank is not ready, Connect your bank account is at the top of this page.
16. Portal map
| Menu | Use it for |
|---|---|
| Overview | Active deliveries and shortcuts |
| Book | New corporate delivery |
| BringYa Shops | Browse other shops as a customer |
| My store | Shop settings, products, and earnings |
| Orders | Shop orders to pack. A badge shows new ones. |
| Company wallet | Balance, top-up, saved top-up card, ledger |
| Credits | Credit balance and history (personal credits — not used for wallet deliveries) |
| Payments | Personal saved cards |
| Deliveries | Live tracking and history |
| Notifications | Everything BringYa has sent you |
| Support | Tickets |
| Addresses | Saved shop / pickup addresses |
| Profile | Contact details and password |
Pending, rejected, or suspended corporate logins see a status screen until the account is active again.
17. How corporate differs from a personal account
| Personal customer | Corporate | |
|---|---|---|
| Where you register | App or /register | /corporate/register only |
| When you can book | After SMS verification | After SMS and approval |
| Payment | Cash or card | Company wallet |
| Promo codes and credits | Available | Not applied to wallet deliveries |
| People | One login | Staff logins added by BringYa |
| Online shop | Shop as a customer on BringYa Shops | My store: products, packing, and bank payouts |
18. Common problems
| Problem | What to do |
|---|---|
| No SMS during registration | Confirm the phone, wait, resend, or use Call me with the code. The approval email is a later step — SMS comes first. |
| “Account is pending approval” | This is expected. Stay signed in and wait for the approval email. |
| “Invalid credentials” | Use the business phone and password. If you have only just applied, the account may still be pending — the sign-in page will say so. |
| Cannot book | Usually a low wallet balance, or an address outside the service area. Contact support if it still fails. |
| Need a change to the account | Ask your BringYa contact. |
| Staff cannot sign in | Confirm BringYa has created their login and that they are using their own phone number. Ask support to reset it. |
| Wallet top-up failed | Try another card, or ask BringYa to credit the wallet manually. |
| Cannot add products or import a file | Connect the payout bank on My store first, then try again. |
| Product still not on the shop | Look for Pending review. Customers see it after BringYa approves it. |
| Shop is not on BringYa Shops | On Settings, confirm the payout bank is ready, then tap Show store. |
19. Quick checklist
- ✓Register at bringya.ca/corporate/register
- ✓Verify the business phone with SMS (this signs you into the portal)
- ✓Wait for the approval email
- ✓Fund the Company wallet
- ✓Book a delivery and share the tracking link + PIN
- ✓Add staff logins from Staff as the team grows
- ✓Open My store and connect the payout bank
- ✓Add products (or import the example spreadsheet)
- ✓Tap Show store
- ✓Pack shop orders from Orders: Start packing, then Ready for pickup